Help & Support

How do I install and configure my B-box 3 modem

This article will guide you through installing the modem and configuring internet and VoIP services.

Box contents

How do I install and configure my B-box 3 modem


From left to right:

  • Telephone cable.
  • DSL cable to connect the modem to the wall socket.
  • Network cable (RJ-45) to connect the computer and the modem.
  • Power supply.

How to connect the modem to the computer

  • Connect the power supply to the modem.
  • Connect the DSL cable to the wall socket.
  • Connect one side of the network cable to the computer and the other side to the modem.
How do I install and configure my B-box 3 modem

Front side of​ B-box 3V+

How do I install and configure my B-box 3 modem

Back side of B-box 3V+

Note: Only B-box 3v+ (the most recent model of B-box 3) supports VoIP. The prior model of the device does not support VoIP: it doesn’t have any Phone ports, nor is VoIP configuration available via its web interface. 

How to power on the modem

Power on the modem by pushing the button at the backside (the most left one). After a selftest it's ready to be configured (the modem can reboot several times during first use, this process can take several minutes).

What LED indicators are

 
    POWER          
    Blue solid The modem is turned ON and ready for operation        
    Off The modem is turned OFF        
               
    DSL          
    Blue solid The modem is synchronized        
    Blue flashing The modem is initializing the DSL line        
    Off The DSL link is down.        
               
    Internet          
    Blue solid PPP session is established        
    Red solid PPP session is not established (username/password error)        
    Off No PPP session is configured        
               
    LAN          
    Blue solid At least one device is connected to one of the LAN ports and turned ON        
    Off No device is connected (or it’s connected and turned OFF)        
               
    Phone1 and Phone2          
    Blue solid The VOIP account is configured properly and ready for use        
    Red solid The VOIP account isn't configured correctly        
    Off No VOIP account is configured        
               
    WPS          
    Blue flashing WPS is activating.        
               
    WiFi          
    Blue solid WiFi is enabled in the modem        
    Blue flashing WiFi is being used        
    Off WiFi is disabled        
               
    ETH1-ETH4          
    Green solid Network cable is connected to the port and to the management computer switched on.        
    Green flashing Network cable is connected to the port and there is a traffic between modem and computer.        
    Off Network cable is not connected to the port or the management computer is switched off.        
 

How to configure the computer

Windows

  1. Click on 'Start' (Windows logo) > 'Control Panel' > 'Network and Internet'.
  2. Go to 'Network and Sharing Center' > 'Change adapter settings'
  3. Doubleclick on Local Area Connection to open the LAN-status window.
  4. Click on the 'Properties' button. At this point we advise you to check if there is a networkcard mentioned in the non-active textfield 'Connect using'. If not, please contact your network administrator. 
  5. Select 'Internetprotocol version 4 (TCP/IPv4)' or v6, if it's active. If the 'Internetprotocol (TCP/IPv4)' is not visible in the list, please contact your network administrator. 
  6. Click on the 'Properties' button. Write down the current settings to reconfigure/restore them again if needed.
  7. Select 'Obtain an IP address automatically'.
  8. Select 'Obtain DNS server address automatically'.
  9. Click 'OK' to exit the window and return to 'Local Area Connection properties'.
  10. Click 'OK' to exit the window and return to 'Network connections'.

How do I install and configure my B-box 3 modem

Mac OS X

  1. Click on the Apple icon in the top-left corner of your desktop and select System Preferences.
  2. Under Internet & Wireless, select Network.
  3. Click the Advanced button when the Network screen appears. The default Location is Automatic.
  4. Click TCP/IP.
  5. On the Configure IPv4 dropdown, select Using DHCP. Click Apply Now and close the remaining windows.

How do I install and configure my B-box 3 modem

Internet and telephony configuration


Step 1 — Accessing the modem

Start a web browser (e.g. Internet Explorer, Chrome, Mozilla Firefox, ...). Enter the default interface address http://192.168.1.1 as the website address.

B-box 3 is protected by default. The default password is printed on a label you may find in the bottom of the modem.

How do I install and configure my B-box 3 modem


Here is the first page you see when you access the B-box 3:

How do I install and configure my B-box 3 modem


Select User and introduce a password (case sensitive) printed on a sticker. Click on Next to continue.

Note: You cannot switch the language on this page. You need to log in first.


Step 2 — Main menu

Now you arrive on the main page. 
You can change the language in the top right if you need it. 
The modem is available in English (the default one), French and Dutch.

You can see the following menus:

  • Network Connectivity: to establish a PPP connection. 
  • Access control: to configure Parental control, Firewall level, DMZ host, port forwarding, and remote management. 
  • My Modem: to find some general info (firmware version, uptime, etc), LAN sharing option, DHCPv4 parameters, DynDNS configuration, and Maintenance (to reboot or reset the modem). 
  • Wi-Fi: to configure the wireless network. 
  • Ethernet: to check the port status (UP or down, if a device is connected or not) and also the traffic usage on that port. 
  • USB: to check if there's any USB device connected to it. 
  • Telephone: to configure the VOIP account, and, if you click on Phone 1 or Phone 2, see the call history for that number.
How do I install and configure my B-box 3 modem


Step 3 — Internet Configuration

In order to configure the PPP connection you should take the following steps: 

Select Network Connectivity and Click on How do I install and configure my B-box 3 modem under the sub menu Internet

How do I install and configure my B-box 3 modem


You’ll see a following unfolding menu:

How do I install and configure my B-box 3 modem


Note: The modem is by default in Bridge Mode. You have not only to type your username and password, but also enable PPP (select Enable in the menu below). 

Click How do I install and configure my B-box 3 modem once it’s done. 

You will be redirected to the main menu. If you click back on Network connectivity you will see that the modem is connected. You could also see an IP address you got:

How do I install and configure my B-box 3 modem


Step 4 — VoIP Configuration

In the main menu select Telephony or click on How do I install and configure my B-box 3 modem:

How do I install and configure my B-box 3 modem


You'll see the following:

How do I install and configure my B-box 3 modem


First of all, you should select Enable on top. 

After that, enter the complete configuration for your VoIP telephone number

Domain: sip.edpnet.be or voip.edpnet.be 
Telephone no: your phone number 
Username: your phone number 
Password: the password provided by edpnet. 
Transport: UDP 
Port: 5060 

Click How do I install and configure my B-box 3 modem at the bottom right. 

Once it’s done you will be redirected to the main menu. If you click back on Telephony, you will see that the line status is now UP

You don't have to reboot the modem after having configured the VoIP account. However, you can always do it if you're experiencing any problems (e.g. the line status isn't coming UP).

How do I install and configure my B-box 3 modem

 

Please pay attention that you cannot merge the ports (so you cannot have one number that come out on both Telephone ports). It’s only possible to configure one number per port.

 

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