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What will be mentioned on my first invoice

Your first invoice will be send when your subscription is activated.

Together with your first invoice, you will receive some useful instructions, your login data and a SEPA direct debit request form (in case you pay per month).  You can pay your first invoice by bank transfer.  You can use the payment reference which is mentioned in the part 'Payment info'.

Your direct debit is activated, your next invoices will mention:

  • 'This invoice will be settled by direct debit with mandate reference X.'

You always pay before a new subscription period (month) starts.  If you pay on a monthly basis, your first invoices will include two periods/months, activation fee and installation costs + hardware if you ordered these.

The invoiced periods are mentioned in the part 'Subscription cost' on your invoice.

Last updated on Jan 28, 2015 | Tags:
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