Help & Support

E-mail limits

To avoid overloading of our mail servers and spreading of spam and viruses and, in other words, to let everybody enjoy high-quality email services, we have set the following email traffic limits:

Sending

  • Maximum size of an outgoing or an incoming email, including attachments: 20 MByte.
  • Maximum number of addresses per outgoing email: 50 addresses.
  • Maximum number of outgoing emails per hour:
    • Customers with a dynamic IP address: 1000.
    • Customers with a static IP address: 1000.
  • Antispam and antivirus filters are activated by default.

Receiving

  • Maximum size of each mailbox (including all messages and attachments): 2,5 GByte.
  • Antispam and antivirus filters are activated by default.

 

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