Help & Support

Can I pay a new service or product with my active direct debit

You can pay a new service or product with your existing direct debit. This service/product needs to be added under an existing account with an existing mandate (reference).

Good to know: You have several accounts, and you want to pay with direct debit? You will need a mandate (reference) per account (but they can all mention the same IBAN number) or you can migrate all services/products under 1 account.

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