Why is my Wi-Fi slow and how can I fix it
How do I test my Wi-Fi?
Test your download and upload speed
Go to https://www.speedtest.net and check if your speeds are good.
Test your Wi-Fi signal with the WLAN app
Scan the QR code to downlaod FRITZ!App WLAN and test your WiFi reception.
Tips to improve your Wi-Fi signal
First things first! Make sure that you position your modem/router in the most efficient way:
- Put your device near the center of your apartment or house
- Lift it up off the ground
- Try to put your router in a room where you often use the internet
- Keep your router out in the open
Move your router away from jammers:
- TL lights
- baby monitors
- microwave oven
- cordless phones
- bluetooth devices
- Wi-Fi from the neighbours
Move your router away from obstacles:
- large metal objects
- thick or well insulated walls
Use the right frequency
The 2.4 GHz Wi-Fi has a greater range because low frequencies can penetrate obstacles such as walls, metallic objects, or objects containing water more easily. Use it when you are far from your router.
The 5 GHz Wi-Fi offers more speed near a wireless router as it allows you to use a wider frequency spectrum, therefore allowing larger amounts of data to be transmitted in the same amount of time. Use it if your laptop or smartphone is close to your router.
Consider an upgrade
The more devices surf the same Wi-Fi connection at the same time, the slower it becomes. If you share your edpnet connection with the whole family or with several colleagues, consider opting for a subscription with a higher bandwidth.