Scan the QR code to downlaod FRITZ!App WLAN and test your WiFi reception.
Use the Measure Wi-Fi function to evaluate the wireless LAN at various locations in your home network and find out where there might be a WiFi coverage hole.
Find the ideal position for your FRITZ!Box and FRITZ!Repeater, if you have one.
Is your signal bad? Follow the tips below.
Is your speed lower than expected? Just get in touch with our support at 032656700.
Tips to improve your Wi-Fi signal
First things first! Make sure that you position your modem/router in the most efficient way:
Put your device near the center of your apartment or house
Lift it up off the ground
Try to put your router in a room where you often use the internet
Keep your router out in the open
Move your router away from jammers:
Wi-Fi from the neighbours
Move your router away from obstacles:
large metal objects
thick or well insulated walls
Use the right frequency
The 2.4 GHz Wi-Fi has a greater range because low frequencies can penetrate obstacles such as walls, metallic objects, or objects containing water more easily. Use it when you are far from your router.
The 5 GHz Wi-Fi offers more speed near a wireless router as it allows you to use a wider frequency spectrum, therefore allowing larger amounts of data to be transmitted in the same amount of time. Use it if your laptop or smartphone is close to your router.
FRITZ!Box uses band steering to improve the range of wireless devices when they are connected to the 5 GHz network and are on the edge of the range. The FRITZ!Box then initiates a switch to the 2.4 GHz network which has a greater range.
Consider an upgrade
The more devices surf the same Wi-Fi connection at the same time, the slower it becomes. If you share your edpnet connection with the whole family or with several colleagues, consider opting for a subscription with a higher bandwidth.
Mo-Fri, 9h till 17h
Helpdesk: Mon-Fri, 8h till 19h
Call me back