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How can I retrieve and change my account information

Requesting account information

In case you have lost your account information, you can retrieve it. Go to My edpnet and click on I forgot my password link:

How can I retrieve and change my account information
You will see a pop-up window asking to fill in your login or email address. Once it's done, click on Send:
How can I retrieve and change my account information
You will then receive an email with a link to reset your password:
How can I retrieve and change my account information
After clicking on the link you will be redirected to a new page where you will be able to choose a new password:
How can I retrieve and change my account information
Once you click on OK, you will get a confirmation that the password has been changed:

How can I retrieve and change my account information

 

Edit account information via “My edpnet”

After you have logged into your My edpnet account, you can edit your login information by choosing My information > My personal details.

  • Global details: data of the invoice customer (private or company)
  • Personal details: contact person’s details. My edpnet password can also be edited here
Attention! Client name cannot be edited. Please contact our customer support to change it.

How can I retrieve and change my account information


See also:

How can I change my mailbox logins

Last updated on Apr 10, 2019 | Tags:
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