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How can I retrieve and change my account information

Requesting account information


In case you have lost your account information, you can retrieve it. Go to My edpnet and click on I forgot my password link:

You will see a pop-up window asking to fill in your email address. Enter your address and click on Send:

You will then receive an email with a link to reset your password:

After clicking on the link you will be redirected to a new page where you will be able to choose a new password:

Once you click on OK, you will get a confirmation that the password has been changed:


Edit account information via “My edpnet”


After you have logged into your My edpnet account, you can edit your login information by choosing My information > My personal details.

Global details: data of the invoice customer (private or company):

Attention! Client name cannot be edited. You have to contact edpnet to change it.

Personal details: contact person’s details. My edpnet password can also be edited here:

Attention! Username cannot be edited. You have to contact edpnet to change it.

See also:

How can I change my mailbox logins

Last updated on Jan 07, 2019 | Tags: