Help & Support

Windows Mail - Cannot connect to your outgoing (SMTP) e-mail server

For an edpnet DSL subscription with a dynamic IP only relay.edpnet.be / relay.edpnet.nl can be used as outgoing mailserver.

If you use another server configured in your Windows Mail you will get the following errors:

Then you have to change the outgoing mailserver to relay.edpnet.be or relay.edpnet.nl

Change outgoing mailserver

  • Click Tools > Accounts...

Mail accounts.png

  • Select the mail account you want to change and click Properties...

Mail internetaccounts.png

  • Go to the tab Servers and change the Outgoing server (SMTP) to relay.edpnet.be or relay.edpnet.nl.

Mail properties.png

  • OK
  • Close
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