Help & Support

What do I need to do when my direct debit payment is refused

If your direct debit payment failed, edpnet will send you a ticket to inform you (it could be possible that you are already aware of this, if so, please contact us).

Meanwhile you can pay your outstanding invoices via bank transfer (avoid administrative fees for reminders or a temporary block of your subscription). You can find our bank account details on your invoices:
  • ING: IBAN: BE18 3632 2574 0965 - BIC: BBRUBEBB
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