Help & Support

Can I use edpnet telephony with my current modem

If you choose an edpnet telephony subscription, you will need a modem which supports VoIP (internet telephony).

The FRITZ!Box modems fully support VoIP. The FRITZ!Box 7530 can be obtained at edpnet.

In case you would like to use a different modem, check out some options below. 

  • You have a modem without VoIP functionality: If your modem does not have a telephony port, you do not necessarily have to buy a new modem. You may buy an IP phone and connect it to the LAN port of your current modem;
  • You have a modem with VoIP functionality: If your modem has one (or more) telephony ports, you are ready for edpnet telephony;
  • You have a device supplied by Proximus: B-box2/Sagem and B-box 3v+ (the most recent model of Bbox 3) support VoIP. Keep in mind that the prior model of B-box 3 does not support VoIP and cannot be used with edpnet telephony;
  • You have a USB Modem: edpnet telephony is not compatible with USB modems. 

In case you would like to use a different modem than the ones that we offer, you are taking responsibility for the smooth operation of your telephony. Our helpdesk will only provide you with the necessary details (phone number, password, server address, port). Thus, if something doesn’t work as it should, unfortunately, we cannot guarantee a solution. To get full support, please, order a VoIP-compatible modem via Online Shop.


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