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How long does it take to get my speed

Provisioning profile: immediately

As soon as your line is activated, an automatically launched TBF (Test de Bonne Fin) applies a provisioning profile to it. If there is no modem connected at that moment, TBF will fail, and your line will be configured with a so called legacy profile. A legacy profile corresponds to a profile of a VDSL line connected to a street cabinet without vectoring. TBF will need to be manually relaunched.

Maximum profile for your connection: several weeks

Once TBF is successfully completed,  the automated DLM process will be triggered. This process will monitor your line. You need to take 2 weeks into account to see if this DLM process decides to apply a higher VDSL profile. Keep in mind that even if the result of the evaluation is positive, DLM may not immediately configure the highest possible profile. DLM is designed in a way that it continues to monitor your line quality, the stability and the performance after every profile reconfiguration to ensure that the quality of your line remains good. This means that it may take several profile updates and evaluations before DLM will apply the final maximum speeds.

Attention: do not unnecessarily restart your modem or do not disconnect any cables. This may influence the evaluation of your line in a negative way, which may result in a speed profile that is too low.

Click here to understand which provisioning and DLM profiles for your line is eligible for

Last updated on Apr 05, 2019 | Tags: