Help & Support

I'm moving, what about my internet subscription

The easiest option: arrange your move viathis link


You may also submit your move in writing:

  • Open a ticket via My edpnet.
  • Send an email from your billing address.
  • Send an email with a signed request attached.
  • Send a registered letter.

Specify which services you want to move, from when, and if there is anything specific we should consider.

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