What are VAS numbers
VAS (Value Added Service) numbers are special service numbers such as 070, 090x, … . They are used for help lines, game lines, downloading ringtones and games, … edpnet is obliged to apply maximum determined tariffs, VAT included, to these special numbers (amounts to be collected for third parties following Circular nr. E.T.109.696 - AOIF Nr. 50/2009). edpnet is limited to collecting the amounts (VAT and taxes included) on behalf of the service providers and transferring them the collected money. They are used for help lines, game lines, downloading ringtones and games, … edpnet is obliged to apply maximum determined tariffs, VAT included, to these special numbers (amounts to be collected for third parties following Circular nr. E.T.109.696 - AOIF Nr. 50/2009). edpnet is limited to collecting the amounts (VAT and taxes included) on behalf of the service providers and transferring them the collected money.
Attention: all special (VAS) numbers, eg. 090x, 070, ... (except for 0800 numbers) are blocked. You can unblock special numbers in my edpnet after activation of your edpnet telephony subscription.
Calls and messages to these special numbers will be mentioned under the heading of 'third party services' on your invoice. This amount is paid in full to the service provider. If you do not agree with the invoiced amount, you must lodge a complaint with the service provider directly, who can pay back the disputed amount. Your service provider will give you all the necessary information and draw up a specific invoice for the service.
If the maximum call time of 10 minutes is exceeded, 090x calls with a minute-based rate will be automatically disconnected. For all calls costing more than €1 per minute or per call, the service provider will play back a free message to customers reminding them of the maximum rate so that they can break the connection immediately without incurring any costs.
You can find an overview of the maximum rates per number range below.
ATTENTION: edpnet blocks calls to special numbers in order to avoid invoices mounting up due to excessive use of these numbers. You have the possibility to activate calls to these numbers.
|Number||Maximum rate (prices include VAT)||Type of pay service|
|070 xxx xxx||Max. €0,30/minute||General|
|0900 xx xxx||Max. €0,50/minute|
|0901 xx xxx||Max. €0,50/minute or call|
|0902 xx xxx||Max. €1/minute|
|0903 xx xxx||Max. €1,50/minute|
|0904 xx xxx||Max. €2/minute|
|0905 xx xxx||Max. €2/call||Games, contests, logos, ring tones and other entertainment products or services|
|0906 xx xxx||Max. €1/minute||For adults|
|0907 xx xxx||Max. €2/minute||For adults|
|0909 xx xxx||Total maximum call cost: €31||General|
|Number||Rate||Type of pay service|
|100||Free||Fire, medical emergency or ambulance|
|102||Free||AWEL : Support for children and youngsters (Dutch)|
|103||Free||Ecoute Enfant : Support for children and youngsters (French)|
|105||Free||Red Cross ambulance|
|106||Free||Tele-Onthaal support and advice (Dutch)|
|107||Free||Télé-accueil support and advice (French)|
|108||Free||Telefonhilife support and advice (German)|
|112||Free||Pan-European number for all emergencies|
Special toll-free numbers
|Number||Rate||Type of pay service|
|1718||Free||Service public de Wallonie|
|1719||Free||Service public de Wallonie (German)|
|1765||Free||Pension special number|
|116000||Free||Child Focus: missing children|
EXCEPTION: calls to 078 numbers
078 numbers are special numbers that allow contact with a particular service of a company (pre-sales, after-sales, teleshopping ...). The fee to call a 078 number is the same as the edpnet fee for a call to a regular fixed number (€ 0.025 per minute). Calls to 078 numbers are not included in the Plus Pack.
Posted on Apr 23, 2014 | Tags: