Help & Support

Mobile network updates

Starting from 2021 all Belgian network operators will be performing a number of upgrades to improve the performance of the Belgian mobile network structurally and prepare it for the future.

The existing antennas will be replaced with new ones that are more efficient and consume less energy. Each of around 3000 antennas in Belgium will be worked on separately. The upgrade works will have an impact on that specific antenna's functioning, which will make it unavailable for an estimated 5-6 hours. Depending on the specific characteristics of each antenna, the works could exceptionally last a maximum of 48 hours.

During these works, if you're connected to that specific antenna, your mobile communications (mobile internet, calls and SMS) might be impacted which will lead to lower coverage or exceptionally no service. However in most cases, the mobile communication will automatically pass through neighboring antennas.

How will I know about the works in my area

In case you might be affected by these works, we'll send you an SMS beforehand to let you know.

Below you'll also find the current schedule of locations and dates.

Area Start time End time
Aarschot
Begijnendijk
Bierbeek, Boutersem
Glabbeek, Haacht
Heist-op-den-Berg
Herent
Herselt, Holsbeek
Keerbergen, Leuven
Lubbeek, Rotselaar
Tielt-Winge
Tienen, Tremelo
Mobile network updates
27/02/2023 30/05/2023
Bonheiden, Boom
Boortmeerbeekj
Bornem
Duffel, Grimbergen
Kapelle-Op-Den-Bos
Kontich, Londerzeel
Mechelen, Meise
Puurs, Rumst
Sint-Amands
Sint-Katelijne-Waver
Willebroek
Zemst
Mobile network updates
16/01/2023 16/04/2023
Aiseau-Presles
Charleroi
Chatelet
Farciennes
Fleurus
Gerpinnes
Montigny-Le-Tilleul
Mobile network updates
04/11/2022 23/12/2022
Aalst, Asse
Buggenhout
Dendermonde
Hamme
Kapelle-op-den-Bos
Lebbeke
Londerzeel
Meise
Merchtem
Opwijk
Puurs
Sint-Amands
Zele
Mobile network updates
03/11/2022 15/12/2022
Asse
Brussel
Dilbeek, Evere
Ganshoren, Grimbergen
Jette
Machelen, Meise
Schaarbeek, Sint-Agatha-Berchem
Vilvoorde, Wemmel
Zemst
Mobile network updates
29/09/2022 10/11/2022
Beyne-Heusay
Blegny
Chaudfontaine
Fleron
Herstal
Liège
Soumagne
Visé
Mobile network updates
28/09/2022 11/11/2022
Beauvechain
Bertem, Bierbeek
Chaumont-Gistoux
Court-Saint-Etienne
Genappe, Grez-Doiceau
Hoeilaart, Huldenberg
La Hulpe, Lasne, Leuven
Louvain-la-Neuve
Ottignies, Oud-Heverlee
Overijse
Rixensart, Tervuren
Waterloo, Wavre
Mobile network updates
28/09/2022 08/11/2022
Anderlues
Binche
Chapelle-Lez-Herlaimont
Courcelles
Estinnes
Fontaine-L'évèque
La Louviere, Le Roeulx
Manage, Morlanwelz
Pont-à-Celles
Mobile network updates
22/09/2022 18/11/2022
Aartselaar, Antwerpen
Boechout, Boom
Edegem
Hemiksem, Hove
Kontich, Lint, Niel
Rumst
Scheller
Bornem, Duffel
Lier
Willebroek
Kruibeke, Puurs
Sint-Amands
Mobile network updates
19/09/2022 15/11/2022
Anderlecht
Brussel
Elsene
Etterbeek
Sint-Gillis
Sint-Jans-Molenbeek
Sint-Joost-ten-Node
Vorst
Mobile network updates
19/09/2022 31/10/2022
Ans
Bassenge
Blegny
Herstal
Juprelle
Liège
Oupeye
Saint-Nicolas
Visé
Mobile network updates
05/09/2022 15/10/2022
Anderlecht
Brussel
Sint-Jans-Molenbeek
Sint-Joost-ten-Node
Mobile network updates
24/08/2022 31/10/2022
Bertem
Herent
Leuven
Mobile network updates
01/08/2022 30/09/2022
De Pinte
Deinze
Destelbergen
Gent
Laarne
Melle
Merelbeke
Oosterzele
Sint-Martens-Latem
Wetteren
Mobile network updates
08/08/2022 30/09/2022
Antwerpen
Boechout
Borsbeek
Mortsel, Ranst
Schilde
Schoten
Wijnegem
Wommelgem
Mobile network updates
08/08/2022 30/09/2022
Charleroi
Courcelles
Fleurus
Fontaine-l'Eveque
Les Bons Villers
Montigny-le-Tilleul
Pont-à-Celles
Mobile network updates
05/09/2022 30/09/2022
Aartselaar
Antwerpen
Boechout, Borsbeek
Edegem
Hemiksem, Hove
Kontich, Kruibeke
Lier, Lint
Mortsel, Ranst
Wommelgem
Zwijndrecht
Mobile network updates
01/06/2022 30/09/2022
Brussel
Koekelberg
Schaarbeek
Sint-Jans-Molenbeek
Sint-Joost-ten-Node
Mobile network updates
01/06/2022 30/09/2022
Blankenberge
Brugge
Damme
De Haan
Jabbeke
Knokke-Heist
Oostkamp
Oudenburg
Zedelgem
Zuienkerke
Mobile network updates
02/05/2022
01/08/2022
17/06/2022
05/08/2022
Amel, Aywaille
Baelen, Buellingen
Buetgenbach, Burg-Reuland
Comblain-au-Pont
Ferrieres, Hamoir, Jalhay
Lierneux
Malmedy
Sankt Vith, Spa, Sprimont
Stavelot, Stoumont
Theux, Trois-Ponts
Vielsalm, Waimes
Mobile network updates
28/03/2022 28/04/2022
Blankenberge
Bredene
Brugge
De Haan
Gistel
Knokke-Heist
Oostende
Oudenburg
Zuienkerke
Mobile network updates
07/03/2022 02/04/2022
Destelbergen
Gent
Laarne
Lochristi
Melle
Wetteren
Mobile network updates
01/02/2022 31/03/2022
Assenede
Destelbergen
Evergem
Gent
Lievegem
Lochristi
Wachtebeke
Zelzate
Mobile network updates
10/01/2022 05/02/2022
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